Q1
Contact Authentication for Webchat & Unknown SMS
Quick Actions Menu for Webchat
Personalization in Knowledge Base
Q2
Interactive responses in Knowledge Base
Q3
AdmitHub → Mainstay
Script & Campaign history in Audiences
Knowledge Insights - #Commands and Audience filtering
Q4
Audiences in Email Escalations
Preferred Name & #changename Command
Comments
0 comments
Article is closed for comments.