Q1
- Imports: in-progress view
- Knowledge Sources: # Matches
- API: /status_changes endpoint
- Org Attributes: Download with Alphabetical Audiences
- Campaign Plans: UX improvements
- Campaign Plans: support Imports
- Org Attributes: sortable table
- Knowledge Maintenance: Add a Knowledge Source
- Knowledge Maintenance: Edit Notes
- Bot Personality Controls
- Script Builder: convert Simple <> Open
Q2
- #Commands: multiple keywords
- Knowledge Maintenance: Review Special Instructions
- Script Builder: insert message before all others
- Knowledge Maintenance: filter by Knowledge Source
- Import History: filter by type & date
- Webchat Variants: Opens column
- Link Click Tracking
- Conversations: sort by Incoming / Outgoing
- Script Builder: Schedule as Campaign
- Campaign Plans: Recurring & Data-triggered Campaigns
- native SFTP integrations (Inbound | Outbound | Conversations | EAB Notes)
- native Google Sheets integration
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